
Tenko Shimura's grandmother saw exactly what her son-in-law was doing to the boy and could not make herself stop it. Mako Magi died the night Decay woke up in her grandson, and the hands she left behind were later stitched onto the villain he turned into.
Glasses and a black bob are the whole of the record. Mako appears in the story as an elderly woman, always in flashback, and nothing further about her look is established.
Love for her family came easily to her, and so did revulsion at how Kotaro treated his own children for the crime of talking about heroes. She seems to have understood the reason for it, that Kotaro's mother was Nana Shimura and that he wanted no part of a woman he believed had traded him away for strangers. Understanding did not make her willing to confront him. She and her husband were living under his roof, and the fear of being thrown out kept her quiet longer than it should have.
What she gave Tenko instead was comfort. She sat with him and told him not to cry, saying that his tears would only make her cry too. When Kotaro finally put hands on the boy, though, the whole household agreed a line had been crossed, and Mako stood with her daughter and her husband when they went to say so.
None of it was enough. Tenko's frustration and hatred kept building past anything her kindness could reach, and when his Quirk finally broke loose it took her and everyone else with it.

Naruto vs Luffy with the twist nobody asked for: Luffy tickled Hinata on date night, and she kind of liked it. We break down the whole fight and commit to a winner....

There are no women on Namek. That isn't an oversight, it's the biology. Why we handed Piccolo the one thing his own species rules out, and why it had to be trap soul....
Chizuo Magi and Mako lived under the roof of Nao, their daughter, and the man she married, Kotaro Shimura, who allowed them a daily presence in their grandchildren's lives. That closeness meant she watched the abuse escalate in real time, and the worst of it came when Kotaro threw Tenko into the backyard to sleep out the night for playing hero indoors. She asked whether he was being too hard on the children about heroes; Kotaro conceded the point and then circled back to the boy still having no Quirk at five, telling both grandparents they needed to grasp how miserable a hero's life really is.
Not long after, Hana went digging in her father's study and found the photograph of Nana. Caught, and terrified of what he would do, she named Tenko instead. The family stood and watched Kotaro take it out on the boy. That night they finally moved: Mako, Chizuo, and Nao confronted him together, and he admitted he had gone too far. Nao told him she was finished with his rules if violence was where they led, and asked whether he had never wanted a happy family at all. He answered that this was not how it was supposed to go.
They had waited too long. Decay surfaced in Tenko that same night and killed the family dog. Hana came out to apologize, screamed at what she saw, and died when he reached for her help. Mako, Chizuo, and Nao ran to the backyard at the sound and arrived in time to watch. Tenko, pleading, stretched toward his mother, and his hand met the ground; the rot spread through the earth and killed all three of them where they stood. His father went the same way, and the house came down. Of Mako, only the hands survived. All For One collected them, and the boy who became Tomura Shigaraki wore them on his villain costume.
Those hands, and the memory attached to them, kept surfacing. Re-Destro's Stress Quirk shattered several of them during their fight, which cracked Tomura's instincts open and dragged the past back up; he came out of it by crushing his father's hand and discarding the rest of the family as dead weight. When the Heroes interrupted his surgery for the All For One Quirk, warped constructs of the Shimuras tried to talk him out of following his benefactor's road, and he tore them apart rather than be told what he was. In the Final War, with his Quirks erased and the Quirk Singularity reshaping him, his left hand grew into a rendering of the family's faces as part of his ultimate defense, a shield he was using to hold All For One off from inside his own body. Once Izuku Midoriya beat that body down and his Quirks came back, he shed the whole layer.
Mako Magi was the grandmother of Tenko Shimura, later known as the villain Tomura Shigaraki. She was killed the night his Decay Quirk first manifested and went out of control.
Mako Magi died when her grandson Tenko Shimura's Decay Quirk activated out of control in the family backyard, killing her along with her husband Chizuo and her daughter Nao.
Of Mako Magi, only her hands survived the Decay incident. All For One collected them, and Tenko later wore them stitched onto his villain costume as Tomura Shigaraki.
Mako Magi and her husband lived under the roof of their son-in-law Kotaro Shimura, and fear of being thrown out kept her from confronting him about his treatment of Tenko until the family finally spoke up, too late to prevent the tragedy.
Re-Destro's Stress Quirk shattered several of Mako Magi's hands during a fight, cracking open Tomura Shigaraki's buried memories, and during the Final War his left hand grew into a rendering of the family's faces as part of a defensive shield before Izuku Midoriya freed him of it.
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